Account Setup: Understanding User Roles

User roles in DigitalChalk are essential for managing access and permissions within your organization’s learning management system. Each role has specific capabilities and restrictions, allowing you to maintain security and streamline operations. Here’s an overview of the primary user roles available in DigitalChalk:

• Organization Administrator: 

• This is the highest level of access within your organization.
• Has control over account-related aspects of the organization’s DigitalChalk account.
• Can manage users, notifications, reports, and organization settings.
• Responsible for setting up other administrator roles.

• Offering Facilitator:

• Can create and manage courses assigned to them.
• Has access to student progress and completion data for their courses.
• Cannot access organization-wide settings or other instructors’ courses.

• User:

• This is the default role.
• Can access and complete assigned or purchased courses.
• Has a limited view of the system, focused on their own learning experience.
• Cannot modify courses or access administrative functions.

• Course Administrator:

• Similar to an Instructor but with additional permissions.
• Can manage courses across the organization, not just those assigned to them.
• Cannot access organization-wide settings unless combined with the Organization Administrator role.

To assign or modify user roles:

• Log in as an Organization Administrator.
• Navigate to the Lead menu and select “Users.”
• Find the user you want to modify and click on their name.
• In the user’s profile, locate the “Roles” section.
• Select or deselect roles as appropriate.
• Click “Save” to apply the changes.

Remember that roles can be combined, allowing users to have multiple sets of permissions. Carefully consider your organization’s structure and needs when assigning roles to ensure proper access control and efficient management of your DigitalChalk environment.