Account Setup: Setting Organization Contact

Setting up your organization contacts is a crucial step in managing your DigitalChalk account effectively. These contacts serve as primary points of communication for technical and financial matters. Follow these steps to set up your organization contacts:

• Log in to your DigitalChalk account as an Organization Administrator.
• Navigate to the Manage menu from the left navigation panel.
• Click on “My Organization” from the sublist of options.
• Scroll down to the “Contacts” section on the organization details page.
• You will see two types of contacts to set up: Technical Contact and Billing Contact.

• For the Technical Contact, enter the name and email address of the person who should be contacted for technical issues or support.
• For the Billing Contact, enter the name and email address of the person responsible for financial matters related to your DigitalChalk account.
• If the same person will handle both technical and billing matters, you can use the same information for both contacts.
• Click “Save” at the bottom of the page to confirm your changes.
• DigitalChalk will use these contacts for important communications, so ensure the information is accurate and up-to-date.

Remember that you can update these contacts at any time if there are changes in your organization’s structure or personnel. Keeping your contact information current ensures that you receive timely support and important account-related communications from DigitalChalk.