DigitalChalk Help Center
DigitalChalk Help Center

Self Help and Support Resources: Knowledge Base

event April 11, 2025 inbox_text Self Help and Support Resource

The DigitalChalk Knowledge Base is a comprehensive repository of information designed to help users find answers to common questions and resolve issues independently:

  1. Accessing the Knowledge Base:
    • Log in to your DigitalChalk account
    • Click user initials or image in the upper right, and select the “Help” link from the list of options
  1. Features of the Knowledge Base:
    • Searchable articles on various topics
    • Step-by-step guides for common tasks
    • Troubleshooting tips
  2. Navigating the Knowledge Base:
    • Use the search bar to find specific topics
    • Browse categories to explore different areas of the LMS
    • Filter articles by relevance, date, or popularity
  3. Contributing to the Knowledge Base:
    • Users can rate articles and suggest improvements
    • Submit new topics or questions in to support@digitalchalk.com

The Knowledge Base is regularly updated to reflect the latest features and common user inquiries, making it an invaluable self-help resource.