DigitalChalk Office Hours: SMS Text Notifications

event May 5, 2026 inbox_text Office Hours

In this online session, we introduced SMS text notifications for verified phone numbers – a new feature that expands how your LMS communicates with learners in real time.

This session will also walk through how this capability changes the way organizations manage notifications – making it easier to reach learners instantly, reinforce accountability, and ensure critical updates don’t go unseen.

What You’ll Learn:

• How the phone number verification process works and why it matters for secure communication

• How to enable and configure SMS notifications within your LMS

• A step-by-step look at setting up SMS as a consequence of a notification rule

• How SMS fits into your broader notification strategy alongside email and in-platform alerts

• Key benefits, including faster response times, improved engagement, and increased visibility into important updates

• Use cases for SMS notifications across training reminders, compliance alerts, and time-sensitive communications

After reviewing this session, you’ll leave with a clear understanding of how SMS notifications create a more immediate and reliable communication channel – helping your organization deliver the right message at the right time while keeping learners connected and informed.