DigitalChalk Office Hours: Recent Enhancements

In this past session, we covered a few recent enhancements and clarifications designed to make organizing and presenting your training content even easier. We reviewed the latest interface updates to Public Catalogs and Categories, then took a deeper dive into Collections and Resources by defining key terminology, explaining how each is intended to be used, and walking through practical examples to help you build a more organized and scalable content strategy.

What You’ll Learn Reviewing This Session:

• An overview of the latest interface updates to Public Catalogs and Categories, including what’s changed and how the improvements simplify navigation and management,
• A walkthrough of the recent usability enhancements and how they improve the experience for both administrators and learners,
• A deeper look at Collections and Resources, including clear definitions of each and how they work together within the platform,
• Common use cases for Collections and Resources, with guidance on when to use one versus the other,
• Best practices for organizing content using Collections to create a cleaner, more intuitive learning experience,
• Real-world examples of how organizations leverage Public Catalogs, Categories, Collections, and Resources to support employee training, customer education, and ongoing learning initiatives,
• Tips for building a scalable content organization strategy that is easy to maintain as your library grows, and
• Common misconceptions and organizational mistakes to avoid when working with Collections, Resources, and Public Catalogs.

After revisiting this session, you’ll leave with a clearer understanding of the recent Public Catalog and Category enhancements, greater confidence in using Collections and Resources effectively, and practical strategies for organizing your content in a way that is intuitive, scalable, and easier to manage over time.