DigitalChalk Help Center

DigitalChalk Office Hours: Stripe Checkout and Refund Processes

event August 12, 2025 inbox_text Office Hours

This session was a walkthrough of the Stripe checkout and refund processes, designed to streamline transactions, reduce errors and create a smoother payment experience for your learners. 

In this session, we went over the best practices for using Stripe within DigitalChalk to provide a smooth, reliable payment and refund experience for your learners.

During our walkthrough, we explored how to:

  • Set up Stripe Checkout for seamless purchasing process fields,
  • Understand payment flow and confirmation details,
  • Process refunds efficiently within DigitalChalk, and
  • Troubleshoot common issues to minimize disruptions for learners.

Whether you’re selling courses to customers or processing payments for internal training programs, checking out this session will help you streamline transactions and improve the learner experience.